General Terms
- All services provided by Griho Seba are subject to availability and user location.
- Users must ensure that all personal information shared during service booking is accurate and up-to-date.
- Payment methods, including cash on delivery and online payments, must be confirmed at the time of booking.
- Griho Seba reserves the right to update or modify these terms at any time without prior notice.
- For any assistance or issues, please contact us at support@grihoseba.site.
Service-Specific Guidelines
- Requests for Ration Card, Aadhaar, or Voter ID corrections must include the necessary documents.
- Users must adhere to deadlines for document submission, as delays may affect service delivery.
- Doorstep service availability depends on the service area coverage.
- Cancellations or rescheduling must be informed at least 24 hours before the service time.
Additional Terms for Doorstep Services
- Users must provide a safe and accessible environment for our staff during doorstep service visits.
- Any additional requests outside the booked service scope will incur extra charges.
- If a scheduled visit is missed by our agent, a rescheduling date will be updated and communicated to the user.
- Our representatives will only visit the registered address provided during booking.
- Users are required to confirm identity through a valid ID proof at the time of service.
Privacy Policy
- All user data collected by Griho Seba is handled in compliance with data protection laws.
- Personal information will not be shared with third parties without user consent, except as required by law.
- By using our services, you agree to the collection and use of your data as described in our Privacy Policy.
Refund & Cancellation Policy
- Refunds are processed only for prepaid services that are not delivered within the specified timeframe.
- Cancellations made within 24 hours of the service time are non-refundable.
- For doorstep services, there are no additional charges for transportation, and documentation fees are non-refundable once initiated.
Limitation of Liability
- Griho Seba is not responsible for delays caused by user negligence or external factors like transportation strikes or natural disasters.
- Users are responsible for ensuring proper document submission and communication during service processing.
- Griho Seba's liability is limited to the amount paid by the user for the specific service.